Plain terms.The short version.
These cover the website and the contact form. They do not cover client work — an engagement is governed by an agreement both sides sign, and where the two disagree, that agreement wins.
01Who these terms are between
These terms govern your use of labsobsidian.co and anything you send us through it. "We" and "us" mean Obsidian Labs LLC; "you" means whoever is reading the site or writing to us through it.
They do not govern client work. If we end up working together, that engagement is covered by a separate written agreement signed by both sides, and where that agreement and these terms disagree, that agreement wins.
02What this site is, and is not
The site describes what the studio does and shows work we have done. It is informational. Nothing on it is an offer to contract, a quote, a guarantee of a result, or professional advice you should act on without talking to us about your own situation.
Case studies describe work as it was actually built and run. Outcomes described for one business are not a prediction about yours; the systems we build depend on the data and the operation they sit inside.
03What you send us
The contact form asks for your name, your email address, and a description of the work. Send what you need to send to start a conversation — and no more than that.
Before you paste anything sensitiveDo not send credentials, customer records, health or financial data, or anything covered by someone else's confidentiality obligation through the contact form. It is an email form, not a secure channel. If the conversation needs that material, ask us for a mutual NDA first and we will send one.
You keep ownership of what you send. We treat an inbound enquiry as confidential in the ordinary commercial sense: we read it, we reply to it, and we do not publish it or pass it to anyone outside the studio.
04Ownership
The site itself — its text, design, code, and marks — belongs to us. You may quote or link to it with attribution. You may not copy it wholesale or present it as your own.
Work we build for a client is a different question, and the answer is the one we put on the front page: you own what we build. The specifics — assignment, licences to anything pre-existing we bring, and what happens at the end of an engagement — are set out in the engagement agreement, not here.
05Availability and accuracy
We keep the site up and current, but we do not promise it will always be available, uninterrupted, or free of error. The site is provided as it is, without warranties of any kind, express or implied, to the fullest extent the law allows.
The site links to other places on the internet. We do not control them and are not responsible for what they say or do.
06Liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special, or consequential loss arising from your use of this site, and our total liability for anything arising out of the site is limited to one hundred United States dollars.
This limit is about the website. Liability under a signed engagement is dealt with in that agreement, and this clause does not reduce it.
Nothing here excludes liability that cannot lawfully be excluded — including for fraud, or for death or personal injury caused by negligence.
07Changes
We may update these terms. The effective date at the top of this page changes when we do, and the current version is always the one published here. Material changes to how we handle personal data are described on the privacy page rather than buried here.
08Governing law
These terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to its conflict-of-laws rules, and the courts of that jurisdiction are where any dispute about them is heard.
Questions about any of this, or a request about your own data, go to the same place as everything else — a person reads it.
Privacy Policy →